🌟 Join Impress – Europe’s Leading Health-Tech Innovator!

We believe everyone deserves a smile they’ll love 😁. As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019.

With 150+ clinics across 10 countries 🌍 and rapid growth, we’re improving lives worldwide.

We are looking for an AI Product Manager, Agents&Platform to join our Onsite Team in Barcelona.

📢 Why we’re cool:

• Work with an international and multicultural team

• Competitive salary

• Teeth aligner and whitening benefits

• Collaborative work environment and positive culture

• Opportunities to grow within a fast-paced, innovative company and real start-up experience with big challenges

• Fresh fruits and healthy snacks at the office
  

🔥 What You'll Do:

• Run the Agents: Own our AI voice and chat agents in production (ElevenLabs, WhatsApp, Patient Care chat). They book first visits across every market, so uptime and booking accuracy are your numbers.

• Ship the Cut: Build the smallest possible version of the tool with Claude Code, Cursor, or the right AI assistant for the job. Internal-quality, not enterprise-quality — we want it in someone's hands this week.

• Build the Layer Underneath: Design and ship the internal middleware that connects our agents to HubSpot, Aircall, our booking engine and our data warehouse, instead of paying third parties to sit in the middle.

• Measure What the Agents Do: Set up evaluation, call and chat QA, and monitoring, so you know when an agent gets something wrong before a patient does.

• Document the Wins: Time saved, errors avoided, conversions lifted — make the ROI legible so we keep funding this work.

• Work with Engineering: Hand over what needs proper productisation to the AI engineering squad, and be technical enough to review their designs.
  

🔥Requirements:

• 3+ years of product experience.

• You've shipped a product before and can scope a problem down to its smallest useful version.

• You used to write code (frontend, scripts, anything) and you're comfortable in a terminal, a git repo, and a pull request.

• You're already living in AI coding tools — Claude Code, Cursor, Codex, v0 — and have strong opinions on when to use which.

• You can read someone else's codebase well enough to extend it, and you know when to stop and ask an engineer for help.

• You've put an LLM or voice agent into production and kept it running, not just prototyped one.

• You're comfortable with APIs and webhooks, SQL, and enough AWS to read an architecture diagram.

• Experience with telephony or messaging platforms (Aircall, Twilio, WhatsApp Business) is a plus.

• Fluent English is required. Spanish is a plus — you'll be operating in a multicultural, international environment.

At Impress we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

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