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Global Operations - Care Operations · Barcelona HQ

Operations Intern

Join Impress: help people smile with state-of-the-art digital orthodontics. Work with clinicians across Europe in a fast-growing, inclusive health tech team.

About Impress

We believe everyone deserves a smile they’ll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations, offering leading care and state-of-the-art technology.

Deliver an excellent customer experience to each and every one of our patients.

  • Ensure that every call, email, and meeting leaves our patients happy!

  • Engage with our patients and build a connection to keep them excited about their
    journey to a perfect smile.

  • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat.

  • Make calls, book and confirm appointments, and follow up with patients.

  • Explain our product and guide customers through the process and timelines.

  • Clarify requirements and help our patients complete documentation as needed.

  • Proactively recognize and report trends and potential weaknesses.

  • Contribute to the improvement of our products and processes.

  • Help create solutions to enhance the customer journey.

  • Work with your teammates to foster a positive and energetic atmosphere.

  • Self-motivation and a hunger for success. Never accept results lower than “Impressive”.

  • Lead by example and never stop improving.

Department
Global Operations - Care Operations
Role
Intern, Care Operations
Locations
Barcelona HQ
Monthly salary
€600
Employment type
Full-time

About Impress

Impress is the No.1 chain of technology-enabled orthodontic clinics in Europe, redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys.

In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region.

At Impress, we are building the future of orthodontics — and we’re looking for ambitious people who want to help shape it.


Founded in 2019
Co-workers 1000
Global Operations - Care Operations · Barcelona HQ

Operations Intern

Join Impress: help people smile with state-of-the-art digital orthodontics. Work with clinicians across Europe in a fast-growing, inclusive health tech team.

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